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Policies for purchase webshop by Scandinavia hair

 

GENERAL

These conditions of sale and supply shall apply exclusively to all deliveries and services provided by webshop by Scandinavia hair, Scandinavia hair GmbH, Hottingerstrasse 6, CH-8032 Zürich. Customers accept these conditions by ordering products from webshop by Scandinavia hair. Other terms and conditions, including variations thereof, shall not apply, unless they were agreed upon by both parties in a written form. The customer confirms that it has read, understood and accepted the Policies for purchase by finalizing the order. 

 

CONTRACT CLOSURE

By clicking the „Checkout“ button in the last stage of the ordering process, customer places a binding order for the products placed in the shopping cart. As soon as the order has been received by webshop by Scandinavia hair, customer shall receive a generated order confirmation by email. This represents a binding purchase contract.

 

RETENTION OF TITLE

The products supplied will remain the property of webshop by Scandinavia hair (Scandinavia hair GmbH) until all outstanding amounts arising from this agreement have been paid.

 

TERRITORIALITY

webshop by Scandinavia hair can only be used by customers domiciled in Switzerland.

 

WARRANTY

Fully valid is the warranty delivered along with the products from the original manufacturer. In a warranty case, webshop by Scandinavia hair decides if the product should be repaired or exchanged. Not covered under warranty are damages that are caused by the buyer of the product, natural decay from use, or other external events that are not caused by the seller. 

 

DAMAGED GOODS
 webshop by Scandinavia hair as well as the shipping company must be informed in the case that the products have been damaged during the transport. Erroneously delivered products or to big amounts of articles delivered are to be sent back by seven days after delivery at the latest. All articles not sent back are billed. The costs of the reconsignment are refunded to the customer. 

 

SHIPPING & INSURANCE POLICY

webshop by Scandinavia hair offers shipping within Switzerland for a set fee of 9 CHF for total order. Express shipping 15 CHF. 
If the delivery of your order is delayed, please contact us.
Upon receiving your order, please carefully inspect the contents of the package. If there are any discrepancies between what you ordered and what you received, proceed according to our Exchange and Return Policy. 

We are not liable for impossible deliveries or delivery delays if these are caused by force majeure (e.g. natural disasters, war, unrest) or other events that were unforeseeable at the time when the contract was concluded (e.g. operational disruptions of all kinds; transport delays; strikes; legal lockouts; a shortage of workers, power or raw materials; difficulties in obtaining the necessary official permits; official measures; or missing, incorrect or late deliveries by suppliers) and that were not our responsibility. If such events significantly impair or prevent our ability to deliver the goods, and if this hindrance is ongoing, we shall be entitled to withdraw from the contract.

 

LIABILITY
webshop by Scandinavia hair can not be held liable within the given legal framework for damages caused by the products sold. Claims for damages based on not being able to deliver, breach of contract, errors in contract fulfillment are not valid against webshop by Scandinavia hairP or its management as long as those have not been made out of gross negligence. Claims for damages that arise from the direct or indirect use of the product are also excluded. 

 

ORDER AMOUNTS

webshop by Scandinavia hair has the right to limit the order amount. webshop by Scandinavia hair has also the right to refuse an order. webshop by Scandinavia hair has the right to hold an order back until the previous order has been paid or an order from a customer has not been paid or there is an open payment under the same delivery address. 

 

PLACE OF JURISDICTION

The contract is solely governed by Swiss Law. For all disputes with webshop by Scandinavia hair, the court will be in Zürich, Switzerland (given that there are no higher courts applicable based on the sovereign law of Switzerland). 

 

CHANGES OF TERMS AND CONDITIONS

webshop by Scandinavia hair has the explicit right to change the terms and conditions anytime in order to keep them updated to new business developments. Any change will be in effect immediately. 

 

CANCELLATION/WITHDRAWAL OF CONTRACT

For products ordered in webshop by Scandinavia hair, customer shall have the unconditional right to cancel the purchase without reason within 14 days in writing (e.g. letter, email). Customer has to return any products physically sent to him at his own expense. Products have to be returned in excellent conditions. After the cancellation period of 14 days no cancellation or returns shall be accepted, unless webshop by Scandinavia hair  agrees to do so in writing in cases of specific exceptional circumstances.

 

RETURN AND REFUND POLICY

webshop by Scandinavia hair provides a money-back guarantee (14 days for customers within Switzerland) on an item purchased through this website under the following conditions:


1. Any item being returned must be in the same condition as at the time of sale and in its original packaging.
2. The original purchase receipt must be included for all returns.
3. Products that has been resized, damaged, or otherwise altered after delivery will not be accepted for return.
4. All products must be returned in new, un-used condition, and will undergo quality checks.
The item can be sent via registered, insured mail with tractable shipping method to the following address:
Scandinavia hair GmbH

Hottingerstrasse 6
CH – 8032 Zürich

You may also contact us for more information info@scandinaviahair.ch

 

ELIGIBILITY TO PURCHASE

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
The Site is available only to individuals and others who meet the webshop by Scandinavia hair terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to webshop by Scandinavia hair, whose applications are acceptable to webshop by Scandinavia hair and who have authorized webshop by Scandinavia hair to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. 

 

PRIVACY POLICY
All personal data is fundamentally treated in the strictest of confidence. The data is exclusively used to enable the optimum handling of the order and to further product-related research. webshop by Scandinavia hair does not provide this information to third parties. webshop by Scandinavia hair does not store any credit card information.

 

PAYMENT

Shipping will be processed after payment via banktransfer.

Pushing "Pay offline" completes the order.
The payment handle separately with following information:

Name and address from the ordering customer count as reference.

 

Bank details:
Account holder: Scandinavia hair GmbH, 8032 Zürich
Bank: Zürcher Kantonalbank, 8010 Zürich
Konto: 80-151-4
IBAN: CH23 0070 0110 0056 5044 7
BIC: ZKBKCHZZ80A